FAQ

What types of loans do you offer?

We offer a variety of small loan options up to $3,000, including payday loans, personal loans, installment loans, and unsecured loans, etc. For more information, we encourage you to explore our Credit Know-How section.

 

How do I apply for a loan?

Applying for a loan is quick and straightforward. Simply fill out our easy-to-use online application form, provide the required details, and submit your request.

 

What are the eligibility requirements to apply for a loan?

To qualify for a loan, you must meet the following criteria:

  • Be at least 18 years old.
  • Have an active bank account that has been open for at least 3 months (90 days).
  • Have a consistent income (weekly, biweekly, or bimonthly) for at least 3 months (90 days).
  • Receive your income through direct deposit into your bank account.

 

Can I apply for a loan if I am in bankruptcy or a consumer proposal?

Yes, you can still apply with us even if you are in bankruptcy or a consumer proposal. Our underwriters will review your application to determine your eligibility.

 

Can I apply for a loan if I have bad credit?

Yes, you are eligible to apply even if you have bad credit. Our underwriters will review your application to assess your eligibility.
In case we are not able to fund your loan, we have partnered with other lenders to ensure we can serve you better. Please review our privacy policy for more information.

 

How much can I borrow?

Our clients can apply for loans ranging from $300 to $3,000.

 

Are there any discounts or benefits for loyal or returning clients?

Yes, we have great news! Our returning clients are eligible to move to higher tiers, allowing them to access larger loan amounts with lower interest rates as a reward for their loyalty and our appreciation for trusting us.

 

What documents do I need to provide to apply for a loan?

Applying for a loan is simple—no documents are required to submit your application. Just complete the online form, and we’ll take care of the rest.

 

How long does it take to get a loan approval decision?

For applications submitted Monday through Friday, our clients typically receive a decision from our underwriters within 24 hours. Applications submitted after 4 pm on Friday and over the weekend will receive a response by Monday or Tuesday. However, within 15 to 30 minutes of completing the application, you will receive a pre-approval or an option to continue your application with our partners via email.

 

When can I expect the funds to arrive?

Once your application is approved by our underwriters, you can receive the funds on the same day or within 24 hours. If you sign the contract after 4:00 pm on Friday or over the weekend, the funds will be deposited on Monday or Tuesday due to the high volume of applications or holidays.

 

Can I pay off my loan early?

Yes, we encourage you to pay off your loan at any time before the deadline without incurring any prepayment penalties.

 

Does applying for a loan affect my credit score?

No, applying for a loan with us does not affect your credit score, as we do not run a credit check to approve your application. However, please note that late or missed payments during your loan term may impact your credit score.

 

Is there any possibility that my application will get rejected?

Our company’s mission is to ensure every client can get the loan they need. In case we are not able to fund your loan, we have partnered with other lenders to ensure we can serve you better. Please review our privacy policy for more information.

 

Is my personal information safe?

Our partners and we take your privacy very seriously and employ secure, encrypted methods to protect your personal information. You can trust that your data is safe and protected with us.

 

How can I receive the funds?

The funds will be sent to you via e-transfer and could be deposited directly into your bank account, depending on your e-transfer settings.

 

Are there any discounts or benefits for loyal or returning clients?

Yes, we have great news! Our returning clients are eligible to move through our loyalty customer programs, allowing them to access larger loan amounts with lower interest rates.

 

How can I check my remaining balance?

To inquire about your loan, we recommend contacting our customer service support team via email. Our team is available to assist you and provide the details you need. info@sendmecashtoday.ca

 

Are there any penalties for late payments?

Yes, a late payment may incur an NSF fee of $20 or $40, depending on the circumstances.

 

When am I eligible to apply for a new loan even if I have an active loan?

You may be eligible to apply for a new loan and could potentially qualify for a higher loyalty program. We recommend reaching out to our customer service support team via email for more details. Our team will be available to assist you. Please note that approval is not guaranteed after pre-approval, as each application is reviewed on an individual basis.

 

What happens if I cannot make my payments?

We understand that unexpected situations can occur. If you enrolled in our benefits plan when you applied for the loan, you are eligible for up to 3 non-consecutive skip payments.

If you continue to be unable to make the payments, your file will initially be transferred to our internal collections department, which will work with you to find a solution. If they are unable to assist, your account may be sent to a third-party collections agency.

To avoid this, please contact our customer service info@sendmecashtoday.ca if you are facing financial issues to see how we can support you.

What is our benefits plan?

Most provinces are automatically enrolled in our benefits plan, which allows for financial aid and other benefits.
Ontario and Alberta need to sign up for this program when signing the pre-approval contract.